Internet & Web Services
Follow the trail
- Getting the right deal.
- Internet facilities providers.
- Web design and development, including Content Management Systems (CMS).
- Email and other internet services.
Note that many of those listed on Design and Media Services also will cover web design to some degree.
- On a separate page: Web-based facilities for voluntary organisations - contact communication, client management, project working ..... Or see Online Income Services for 'simple' donation systems, and membership management software includes web hosted systems.
- The specialist software development page if you need a bespoke (online) database.
- Hardware maintenance, system support and training are under Computer Services.
- Resources for getting started on the web, including simple/free site hosting/development for charities, podcasting or blogging services.
- Also check out the local web resources/resource centres referenced on the Local contacts page.
- The page on Information Society includes a section on internet use by the Voluntary Sector.
- Web accessibility issues, and guidance on how to allow everybody online to access your info.
Many companies do special deals for charities. Unfortunately, there is no standard way of charging or setting up a web facility at present. You need to get a number of companies to quote for the work you want doing. Get them to explain what updating will be done by whom, when, and at what cost, or negotiate this. A clearly out-of-date web site reduces credibility! What time scales are they working to in design, who will be hosting (where your web site data/pages are actually kept) and are they likely to provide a reliable service with enough capacity for the level of interest you hope to generate?
Above all, make sure you get a specification which takes into account your existing IT systems (if any) and every aspect you need to keep it going for at least a year. (For example, could be hidden costs of extra pages above your basic agreement, need for expensive links to 'upload' data.)
Use of accessibility criteria and W3 standards is of increasing importance for any organisation. Reminder - # against a listing indicates a site which appears to have accesibility issues (not necessarily a rigourous asessment). Open Source software is gradually making headway, reducing basic costs but still usually needing help to implement, tweak design and interface with other systems. Sites like OpenSourceCMS have fairly techie info on the options. Watch for further developments.
Mainly technical - ISP, hosting, packages
- GreenNet provides web services
to organisations involved in peace, eonomic and social justice, human
rights, environmental sustainability issues. Dialup, email, web hosting
etc. Phone 0845 055 4011 / 020 7065 0935.
- The Information Works Associated
with Co-op Systems, specialising in web databases, web site support
and strategy. Unit 4.09 Bondway Business Centre, 71 Bondway, London,
SW8 1SQ, phone 020 7793 0677, email: firstname.lastname@example.org
- The internet business packages from The
- See also ISPs listed under Online Fundraising. For simple internet access for the cost of the phone call try BT Click, dial 0845 6091300, user BT Click, no password (from UkRiders list, Dec 04).
- Blend Creative Accessible
sites, content management system, e-Commerce system and online booking
- Catfish Web Design produces
anything from small 'start-up' sites to more complex designs with
databases, e-commerce and content management systems - conform to
W3C web-accessibility guidelines. Can also help with logo design,
image branding and internet based marketing. Clients include Joint
Council for the Welfare of Immigrants, Brain Research Trust, naz project
london. Phone 01223 873349, email: email@example.com
- Codeface, a small web solutions
agency, has worked with a variety of voluntary organisations. Office
34 Third Avenue,Hove, BN3 2PD.
- Doodleweb Design Strong
on accessibility, reflected in their own well-designed site. Plus the
team seems to have the right approach having been involved in various
charities and small community organisations.
- Electric Putty Works
predominantly with organisations in the non-profit sector and specialises
in creating accessible information based websites using their own content
- Fat Beehive Done stuff for
Action Research, Coin Street. Flexible pricing. Website, consultancy,
design, backend, databases, browser testing, hosting, content management
systems, e-commerce. 59 Rivington St, London, EC2A 3QQ, phone 020 7739
- FreeCharity Provides
free IT services to charity, focusing on hosting web sites, using WordPress.
- Frieze Web Design# has
a policy that "charities pay only what they can afford". 4
years experience working with non-profit organisations including the
Scarman Trust and International Health Exchange. Email: firstname.lastname@example.org
- Geoff Wilkins
With a voluntary sector background, over 10 years experience in web
site planning and design, HTML coding, interactive programming in Perl/CGI,
and site promotion. Email: GeoffW@wordsmith.demon.co.uk
- Graham Bond Visual
Communications provides design for print and Web site services for
initiatives involved in sustainable development and social change. (Web
site also also provides provides info on sustainability issues.) 85
Barrowfield Road, Stroud, Gloucestershire, GL5 4DG, phone 01453 758279,
- GreenNet Design specialise
in 'creating fine web sites for the NGO and non-profit community'. 74-77
White Lion Street, London, N1 9PF, phone 020 7713 1941.
- Headscape Have worked with
Back Care, Butterfly Conservation, CAFOD, Fire Fighters Charity, Aidsmap,
National Trust, National Parks, and Wildfowl and Wetlands Trust, and
strong on usability and accessibility aspects of web design and development.
- Hugh Barnard Web design and programming
(using open source tools), consultancy and teaching at all levels. Voluntary
sector references available. Based in Hackney, East London.
- Jake-v Bilingual
web design for voluntary organisations (e.g. Welsh and English)
- Jamkit From simple web sites
to complex extranets and mailing lists, with a particular emphasis
on usability, accessibility and client control. Customers include Moorfields
Eye Hospital, Breast Cancer Care, London Housing Foundation. Phone
020 7549 0520, email: email@example.com
- Jim Byrne Accessible web design, audits and training.
- Omega Alpha Web design and
development, Content management, Technical support, Web hosting, Database
driven websites, Internet strategy, Accessibility and compliance services.
16 Percival Street, Accrington, Lancashire, BB5 0BE, phone 01254 301569,
- Open Mute (link problem May 2013) 'Internet tools
for cultural and community organisations'. Some free services but also
custom (paid) web applications and design.
- Social Spider design,
communication and social action agency. A Community Interest Company
based in Islington.
- spotts Website Development for the Voluntary Sector by a freelance
- Suspire Media A number of
charity clients. Phone 020 8521 8505, email: firstname.lastname@example.org
- tincan Their portfolio shows that
they have produced a number of content managment system based web sites
for major charities and arts organisations.
- Torchbox RationalMedia content management system, web-based software such as management information systems and reporting applications, online community building, consultancy, training, managed hosting and support services. Charities and public sector are core areas.
CharityeMail "Everything you need to send regular (even daily) or ad hoc emails to supporters, peers, customers or clients." Over 8 years experience with charities on email marketing campaigns.
Unionlists provides email mailing list services to membership organisations and voluntary / non-profit bodies (set up initially to provide a service to trade union branches). Email list management is provided through a web interface, and the system manages the despatch of emails, a web archive of messages, subscription and unsubscription, and a host of configurable options on a per-list basis.
- dotMailer Not charity sector specific, but used widely.